Ms. Tatiana Ramos

Newlink Consulting Group

Ms. Ramos has worked for over 17 years managing tourism projects in the public and private sectors and is currently VP for tourism in the Newlink Consulting Group. Previous to joining Newlink, she founded TDI Tourism a consulting company that provides services to governments, companies and communities in the areas of planning, funding and marketing of sustainable tourism projects. During the last six years Tatiana has managed more than 30 projects around the world. Her tourism technical experience includes pro-poor tourism approaches, product and market development, investment promotion, and strategic planning. Her core area of expertise is product and market development and pro-poor tourism approaches. Previous to TDI Ms. Ramos was head of the Tourism Office at the Embassy of Mexico in Washington, D.C. for three years and two years in the Mexican Tourism Office in New York City as Marketing and Investment Promotion Representative. Ms. Ramos also worked for several years at the Mexican Ministry of Tourism in Mexico City, coordinating the marketing plans for advertising and public relations in the U.S., Spain, Germany and Japan. Tatiana Ramos is a frequent guest speaker at the George Washington and New York University's Masters in Tourism and Hospitality Programs. She holds a BA in International Affairs from the George Washington University and is candidate for the Masters in Tourism Administration from the same university; she also holds two certificates on Pro-Poor Tourism from the International Center for Responsible Tourism at Leeds University.

Dr. Susan Fainstein

Graduate School of Design, Harvard University

Susan Fainstein was appointed Professor of Urban Planning as of July 1, 2006. She was previously Professor of Urban Planning and Acting Director of the Graduate Program in Urban Planning at Columbia University and was a long-time faculty member in the Department of Urban Planning and Policy Development at Rutgers University. Widely regarded as a leading figure in the field of urban planning, Fainstein's teaching and research have focused on the politics and economics of urban redevelopment, tourism, comparative urban and social policy, planning theory, and most recently issues of gender and planning. Among her books are Urban Political Movements (Prentice-Hall, 1974), Restructuring the City (Longman, 1986), and The City Builders: Property, Politics, and Planning in London and New York (University Press of Kansas, 2001). Books she has co-edited (and to which she has contributed chapters) include Divided Cities: New York and London in the Contemporary World (Blackwell, 1992), The Tourist City (Yale University Press, 1999), Readings in Urban Theory (Blackwell, 2001), Readings in Planning Theory (Blackwell, 2003), Cities and Visitors (Blackwell, 2004 ), and Gender and Planning (Rutgers University Press, 2005). Fainstein currently serves on the editorial boards of nine book series and journals. In 2004 she received the Distinguished Educator Award from the Association of Collegiate Schools of Planning, in recognition of excellence in scholarship, teaching, and service. Fainstein received her A B from Harvard and her Ph D in political science from MIT.

Prof. David Gladstone

University of New Orleans

David Gladstone is an associate professor in the Department of Planning and Urban Studies at the University of New Orleans, where he coordinates the Master of Science in Urban Studies and the Ph.D. in Urban Studies programs. His research is focused on domestic and international social policy, globalization, tourism, real estate development, gentrification, and urban planning. His work appears in the Journal of Urban Affairs, Urban Affairs Review, Les Annales de la Recherche Urbain, and in a number of edited volumes. He is the author of From Pilgrimage to Package Tour: Travel and Tourism in the Third World, published by Routledge in 2005. In 2006 he completed a multi-year study of tourism, housing, and social change in the city of New Orleans, focusing on the neighborhoods closest to the French Quarter. Since coming to New Orleans in 2000, he has directed or co-directed planning studies for the Downtown Development District, Regional Planning Commission, Dillard Community Development Corporation, All Congregations Together/St. Mary of the Angels Church, and the Multi-Service Center for the Homeless/Service Providers and Professionals Association. He has also served as a volunteer board member for the Multi-Service Center for the Homeless and as a member of the Urban Routes Tremé Advisory Board.

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